This endpoint allows you to manually synchronize a KYC validation with the verification provider to get the latest status and decision data. When you sync:
Fetches latest data from the KYC provider in real-time
Refreshes expired image URLs (provider URLs expire after ~4 hours)
Updates validation status if the provider has made a decision
Returns updated verification data including documents, biometrics, and risk assessment
Syncing is useful when you need fresh data immediately without waiting for webhooks, or when image URLs have expired and you need to view verification documents.
Validations are automatically synced when fetched via GET if images are older than 3.5 hours. Manual sync is useful when you need immediate updates.
Manual Decisions Are Protected
If a validation was manually approved, rejected, or cancelled, syncing will NOT overwrite that decision. Manual decisions are preserved to maintain audit trails.
Image URL Refresh
Provider image URLs (document photos, selfies) expire after ~4 hours. Syncing fetches fresh URLs so you can view documents again.
Status Updates
If the provider has made a decision since the last sync, the validation status will be updated automatically (unless it has a manual status).
Credit Charging
Syncing does NOT charge credits. Credits are only charged when a validation reaches a final state (approved/rejected) for the first time.