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POST
/
entities
/
change-external-id
Change company external ID
curl --request POST \
  --url http://api.gu1.ai/entities/change-external-id \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "entityId": {},
  "externalId": "<string>",
  "taxId": "<string>",
  "newExternalId": "<string>",
  "reason": "<string>"
}
'
{
  "success": true,
  "changed": true,
  "entity": {}
}

​
Overview

Use this endpoint when you need to change an entity’s external ID. It is not possible to change externalId via PATCH /entities/:id, PATCH /entities/by-external-id/:externalId, or PATCH /entities/by-tax-id/:taxId — those routes ignore any externalId in the body. The operation:
  • Validates that the new external ID is unique within your organization.
  • Updates the entity row.
  • When the previous external ID was non-empty and differs from the new value, rewrites denormalized references on transactions (origin_external_id / destination_external_id) and user events (entity_external_id / rows matched by entity_id), inside the same database transaction.
You must send a reason (minimum 5 characters) for compliance and audit. The change is recorded via the unified audit service (metadata includes externalIdChangeReason and source: change_external_id_endpoint).

​
Endpoint

POST https://api.gu1.ai/entities/change-external-id

​
Authentication

Authorization: Bearer YOUR_API_KEY

​
Request Body

Provide exactly one lookup field to identify the entity, plus the new value and reason.
​
entityId
string (uuid)
Internal gu1 entity ID. Use this when you already store our UUID.
​
externalId
string
Lookup only: the entity’s current external ID (not the new value). Use when you identify entities by your own ID in daily operations.
​
taxId
string
Lookup only: tax ID of an entity that already has a non-empty tax ID stored. Matching uses the same alphanumeric normalization as elsewhere (ignores punctuation). If more than one entity matches, the API returns 409 with code AMBIGUOUS_TAX_ID_LOOKUP — use entityId or externalId instead.
​
newExternalId
string
required
The new external identifier (trimmed on the server). Must not be in use by another entity in the organization.
​
reason
string
required
Audit reason, at least 5 characters (after trim), max 4000.

​
Response

​
success
boolean
true when the request completed successfully.
​
changed
boolean
false if newExternalId equals the current value (no-op); true if the entity was updated.
​
entity
object
Current entity snapshot after the operation.

​
Errors

HTTPCode / shapeMeaning
400VALIDATION_ERROR, INVALID_LOOKUPZero or more than one lookup field, or invalid body
404NOT_FOUNDNo entity matches the lookup
409DUPLICATE_EXTERNAL_IDAnother entity already uses newExternalId
409AMBIGUOUS_TAX_ID_LOOKUPSeveral entities share the normalized tax ID

​
Example

curl -X POST "https://api.gu1.ai/entities/change-external-id" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "entityId": "550e8400-e29b-41d4-a716-446655440000",
    "newExternalId": "crm_customer_8842",
    "reason": "CRM migration — align ID with Salesforce Account Id"
  }'
Lookup by current external ID: 
{
  "externalId": "legacy_key_001",
  "newExternalId": "unified_key_001",
  "reason": "Consolidating duplicate external keys after data cleanup"
}
Lookup by tax ID: 
{
  "taxId": "20-12345678-9",
  "newExternalId": "ar_person_maria_01",
  "reason": "Standardize external IDs for Argentina retail onboarding"
}